Policies

Privacy Policy

At Micrometal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our CNC machining services, visit our website, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, phone number, email address, company name, and designation when you contact us or place orders.

Technical & Business Data:
Drawings, CAD files, specifications, materials, tolerances, and other manufacturing-related data shared for production.

Website Usage Data:
IP address, browser type, pages visited, and analytics data collected through cookies or similar technologies.

2. How We Use Your Information

We use the information to:

  • Process and fulfill machining orders

  • Communicate regarding quotations, production, and delivery

  • Improve our manufacturing processes and services

  • Maintain records for legal and business purposes

3. Sharing of Information

We do not sell or trade your information.

We may share data with trusted third parties such as material suppliers, logistics partners, or IT service providers—only as required to fulfill orders or operate our business, under confidentiality obligations.

4. Data Security

We take appropriate measures to protect your information, including secure storage of drawings and restricted access to sensitive data. Only authorized personnel can access such information.

5. Confidentiality of Drawings & Designs

All client drawings, designs, and technical data are treated as strictly confidential and used solely for manufacturing purposes. We do not disclose or reproduce them without permission.

6. Your Rights

You may request to:

  • Access the information we hold about you

  • Correct or update your data

  • Request deletion of your data (subject to legal obligations)

Requests can be made by contacting us directly.

7. Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can manage cookie settings through your browser.

8. Data Retention

We retain personal and technical data only as long as necessary for business, quality control, and legal requirements.

9. Changes to This Policy

Micrometal may update this Privacy Policy from time to time. Updates will be reflected on our website.